FAQs

Question 1

How do I book Great Northern Mountain Escape?

Accepted Answer

You can submit an inquiry through our contact or booking form with your preferred dates and group details, and our team will confirm availability, pricing, and next steps for securing your reservation.

Question 2

What is the minimum stay?

Accepted Answer

Minimum stay requirements vary by season and event type, but most standard reservations require a multi-night stay. Shorter stays may be available during shoulder seasons or for midweek bookings.

Question 3

How many guests can stay at the home?

Accepted Answer

The lodge comfortably hosts up to 24 overnight guests in 7 luxury bedrooms with multiple full and half bathrooms, generous living spaces, and outdoor gathering areas.

Question 4

Are payments required in advance?

Accepted Answer

A deposit is required to confirm your booking, with the remaining balance due prior to arrival according to the terms outlined in your rental agreement or event contract.

Question 5

What is your cancellation policy?

Accepted Answer

Our cancellation and refund policy depends on the season and type of reservation. Full details are provided in your agreement, and we recommend travel insurance for additional protection.

Question 6

How are the bedrooms arranged?

Accepted Answer

The home features 7 thoughtfully designed bedrooms with a mix of king, queen, and bunk-style sleeping options to accommodate families, couples, and groups comfortably.

Question 7

Is air conditioning and heating available?

Accepted Answer

Yes, the property includes modern heating and cooling systems to keep you comfortable in every season, complemented by fireplaces for added mountain-lodge ambiance.

Question 8

Is there WiFi?

Accepted Answer

High-speed WiFi is available throughout the home, making it easy to stay connected, work remotely, or stream entertainment during your stay.

Question 9

Are towels and linens provided?

Accepted Answer

Yes, premium bed linens, bath towels, and basic starter supplies are provided for all registered guests.

Question 10

Is the kitchen fully equipped?

Accepted Answer

The chef-inspired kitchen includes major appliances, cookware, dishware, and basic tools so you can easily prepare meals or bring in a private chef or catering team.

Question 11

Are pets allowed?

Accepted Answer

For the comfort of all guests and to protect the property, pets are generally not allowed, except by prior written approval under specific conditions.

Question 12

Can I book the estate for a wedding or special event?

Accepted Answer

Yes, Great Northern Mountain Escape is available for weddings, elopements, retreats, and special events, with packages designed for intimate gatherings up to larger celebrations.

Question 13

What time is check-in and check-out?

Accepted Answer

Standard check-in is in the afternoon and check-out is in the late morning. Exact times and any early check-in or late check-out options are shared in your confirmation details.

Question 14

How do I access the property?

Accepted Answer

Before arrival, you will receive detailed directions and access instructions, including gate or door codes as needed, so you can arrive and settle in smoothly.

Question 15

Is your property family friendly?

Accepted Answer

Yes, the home is well-suited for families and multi-generational groups, with spacious gathering areas and nearby outdoor activities. Children should be supervised around stairs, decks, and outdoor features.

Question 16

Is mid-stay housekeeping available?

Accepted Answer

Mid-stay housekeeping and additional cleaning services may be arranged in advance for an extra fee, depending on availability.

Question 17

Are outside vendors welcome?

Accepted Answer

Outside vendors such as planners, caterers, florists, and photographers are welcome with prior approval, and we also offer a curated list of preferred local partners.

Question 18

Is there on-site parking for events?

Accepted Answer

Yes, the estate offers on-site parking, and larger events may require parking attendants or shuttles to manage traffic and maintain a smooth guest experience.

Question 19

Are there noise restrictions?

Accepted Answer

To respect neighbors and local guidelines, quiet hours and amplified music cut-off times apply. These details are outlined in your event or rental agreement.

Question 20

How close are you to Whitefish attractions?

Accepted Answer

The property is just minutes from downtown Whitefish and Whitefish Mountain Resort, and roughly a short drive from Glacier National Park and major outdoor recreation areas.

Question 21

What activities do you recommend nearby?

Accepted Answer

Guests enjoy skiing and riding at Whitefish Mountain Resort, exploring Glacier National Park, boating and paddling on Whitefish Lake, scenic drives, hiking, local dining, and seasonal festivals.

Question 22

Is smoking allowed?

Accepted Answer

Smoking is not permitted inside the home, and any outdoor smoking must follow local fire safety regulations and property rules to protect the environment and other guests.

Question 23

What should we do if something gets damaged?

Accepted Answer

Please notify us as soon as possible if any damage or issues occur so we can address them quickly. Repair or replacement costs may be deducted from the security deposit according to your agreement.

Question 24

What are your cleaning and safety protocols?

Accepted Answer

The home is professionally cleaned between stays, and high-touch surfaces, linens, and common areas are carefully serviced to maintain a high standard of cleanliness and comfort.

Question 25

Who do I contact with questions during my stay?

Accepted Answer

You will receive a primary contact number and email for our local team so you can reach someone quickly with any questions, maintenance needs, or special requests during your stay.

FAQs - Great Northern Mountain Escape

Booking & Reservations

How do I book Great Northern Mountain Escape?

Book directly on our website for the best rates and instant confirmation. You may also reach out to our team via chat, phone or email for personalized booking assistance.

What is the minimum stay?

Minimum stays typically range from 3 nights during low seasons and 4 nights during summer peak season. Shorter stays for special events may be available during off-peak times—please check your dates on our calendar or inquire directly.

How many guests can stay at the home?

Our property is designed for up to 24 overnight guests, perfectly suited for families, wedding parties, or large groups.

Are payments required in advance?

What is your cancellation policy?

You may cancel with a full refund up to 61 days prior to arrival. Cancellations 30–60 days before arrival may be partially refunded. No refunds for cancellations within 30 days of the check in date. We recommend travel insurance for additional flexibility and peace of mind.

Property Features & Amenities

How are the bedrooms arranged?

The home includes 7 bedrooms: 4 California King beds in en suite rooms, 7 Queen beds, and 2 XL Twin beds. Each room is thoughtfully appointed for rest and privacy

Is air conditioning and heating available?

Yes, the house offers central A/C and heating, plus heated floors in select rooms to ensure year-round comfort.

Is there WiFi?

Yes, high-speed wireless internet is available throughout the property, powered by Starlink satellite service—ensuring fast and reliable connectivity even in this beautiful mountain setting.

Are towels and linens provided?

Yes, luxury towels and bed linens are included with every stay. All beds are professionally prepared before your arrival to ensure a comfortable and seamless experience. For added comfort, plush bathrobes and slippers are also provided, offering a true luxury retreat experience.

Is the kitchen fully equipped?

Enjoy a chef’s kitchen with premium appliances, cookware, dinnerware, and utensils suitable for gourmet cooking or professional catering. A barbecue is available on the main deck, along with an Ooni pizza oven.

Are pets allowed?

We maintain a pet-free environment to ensure top-tier cleanliness and comfort for all guests.

Arrival & Stay - Weddings & Events

Can I book the estate for a wedding or special event?

What time is check-in and check-out?

Check-in is at 4:00 pm and check-out is at 10:00 am. Outside of peak summer months, we may offer flexibility if our cleaning schedule allows—please ask in advance.

How do I access the property?

Is your property family friendly?

Yes! Our property is designed to be family friendly, and we can provide additional information or amenities for children and infants upon request.

Is mid-stay housekeeping available?

A deep clean is always provided before your stay. Additional cleaning or linen refreshes can be arranged for a fee during longer visits, as can other concierge services such as a private chef, steward, nanny or grocery stocking.

Are outside vendors welcome?

Yes, you may use your own caterer, planner, or rental company. We’re also happy to recommend our favorite local partners.

Is there on-site parking for events?

There is generous parking for guests and event staff. For larger celebrations, we require pre-arranged shuttle or valet services.

Are there noise restrictions?

Local Attractions

How close are you to Whitefish attractions?

We are just 5 minutes from Whitefish Mountain Resort and 40 minutes from the West Glacier entrance of Glacier National Park. Downtown shopping, hiking, lake activities, and top local dining are all just minutes away

What activities do you recommend nearby?

Depending on the season, enjoy skiing, snowboarding, golf, horseback riding, hiking, boating, fishing, alpine sledding, zip line tours, white water rafting, e-bikes, scenic drives, kayaking, ice skating, snowmobiling and more. Ask us for custom recommendations!

Policies & Security

Is smoking allowed?

Smoking and vaping are strictly prohibited anywhere on the property.

What should we do if something gets damaged?

Please notify our team immediately of any damage; most minor issues are treated with understanding. Major damages may be deducted from your security deposit.

What are your cleaning and safety protocols?

The property is meticulously cleaned before each stay using eco-friendly products, with professionally laundered linens and detailed sanitization of all high-touch areas to meet luxury hospitality standards.

Who do I contact with questions during my stay?

Our property management team is reachable 24/7. Contact information and emergency details are provided in your welcome materials.

Visit Now

Still have questions?

Contact us directly! We’re dedicated to making every aspect of your Montana stay seamless and memorable.

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